Customer Service Audit Template - TreeAMS
Customer Service Audit
Template
A Customer Service Audit provides guidelines to evaluate the staff’s performance in dealing with customers.

Staff Conduct

The checklist provides guidelines to evaluate the good conduct of the staff and that the conduct is in accordance to brand guidelines.

Service Performance

This checklist provides guidelines to evaluate service consistency across the staff and outlets.

Why you need this template

Overall Service Quality⁠

Ensure overall service standards are upheld across outlets.

Track Performance

This checklist will help you identify the key areas that require corrective action and track the effectiveness of action taken.

Download your free template now.

Template offers an initial guidance for you to start a standardised structure
of your business.