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Operations Quality Index
Operations Quality Assessment for
Multi-Outlet & Franchise Businesses
Find out how well your outlets really run, from audits and SOPs to data visibility and outlet profit. Answer a few quick multiple-choice questions in under 10 minutes and get a personalised scorecard showing where your operations are strong and where they're leaking.
What is the Operations Quality Index?
The Operations Quality Index is a free self-assessment for businesses that run many outlets. It looks at three parts of your operations: how well outlets run to standard, how clearly HQ can see what's happening, and how well you link operations to sales and profit.
Each answer is scored. You get a score for each area and an overall score, so you can see exactly where to focus first.
Common Operations Challenges in
Multi-Outlet and Franchise Businesses
Could you name your five weakest outlets, and why, in under a day?
If not, the gap is usually between what happens at your outlets and what
reaches the people who need to act on it. Here's how that shows up in each
role.
Owners, CEOs & Franchisors
COOs & Head of Operations
Area & Regional Managers
If a few of these sound familiar, the assessment will show
you which level your operations are at, and which area is
holding you back most.
What We Measure
How we assess operational performance? We look at three areas:
Operate
Do your outlets
run to standard?
How audits are done, how fast issues get fixed, whether problems repeat, how SOPs reach outlets, and whether skills gaps lead to training.
Connect
How well connected
are your operations?
Where your operational data is stored, how well your systems work together, how HQ and outlets share updates, and how easily leadership can access reliable information.
Perform
Can you link operations to
revenue, cost, and margin?
How often you review outlet-level P&L, whether you can see sales and ops data side by side, how fast you find the cause when an outlet drops, and how managers are held accountable.
Most Platforms Stop at Operational
Execution and Reports
TreeAMS connects them to your sales, costs, performance. So
you see
why, and what needs to be done next.
TreeAMS Operational Command System sits above your daily operational stack.
Our native operational tools will connect training gaps, audit dips, and a sales drop to your POS, ERP, and IoT data. So the root cause becomes visible while you can still do something about it.
Over time, patterns surface. Benchmarks form. Leaders make decisions led by facts, managers focus on coaching and not firefighting, and teams have clear performance guidelines.
Our Clients that Get Connected
“ We chose TreeAMS because it's the only system that fits into the multiple franchise operation business requirements that we need. ”
“ TreeAMS has been absolutely instrumental in allowing our business to scale. From SOPs to onboarding and training, it adds real value. ”
“ TreeAMS has transformed a one-dimensional rostering process based on experience and day-of-week assumptions into a cost-saving solution. We can now roster teams and plan product orders using projected tourist arrivals and forecasted weather. ”
“ This is what my team has been wanting to see: someone managing the entire business based on one dashboard. All data locked in by 9am, real-time, paperless. It becomes a performance diary, all in one dashboard. ”
What Changes When Everything Runs on One System
Client results since switching to TreeAMS
90%
Cut audit corrective action completion time
95%
Improved checklist accuracy within 14 days
65%
Reduction in food wastage at Joe & Dough
Easy Integrations With Loads of APIs
You already have a POS, ERP, and a roster tool. TreeAMS connects them by bringing operational signals into one operator-friendly view. We help you make faster, smarter decisions without disrupting the systems you already rely on.
Certifications & Security Assessment
VAPT Security Assessment
TreeAMS has successfully passed an independent VAPT by Q Armour, reinforcing our commitment to platform and data security.
SOC 2 Type 1 Certification
TreeAMS has completed an independent SOC 2 Type 1 audit, confirming our security controls are designed and implemented to industry standard. Another step in our ongoing commitment to platform and data security.
Who We’re Built For
One Structure for Every Level
of Your Southeast Asian Network
Your headquarters, regions, and outlets all work from the same structure: checklists, training, audits, finance, communication, and more.
From 20 to 1,000 locations, the same operational standards can scale with you.
Built around how Southeast Asian
operators actually work.
Wages, rents, demand patterns, and franchise dynamics vary across the region. TreeAMS is designed with these realities in mind, from benchmarks and integrations to onboarding.
Frequently Asked Questions
Most franchise and multi-outlet businesses use disconnected tools for audits, training, and reporting. Each works on its own, but none connect. You get activity data, not answers.
An Operational Command System sits above that stack. It connects daily execution (Checklists, Audits, Trainings, SOPs, etc) to business outcomes like sales, profitability, compliance, and outlet performance. So, you can see not just what happened across your outlets, but why, and what to do next.
Most multi-outlet businesses are held together by manual reports, group chats, and disconnected tools, leaving every level working with incomplete information. Leadership makes decisions on last week's data. Managers firefight instead of prevent. Frontline teams operate without clear direction.
TreeAMS gives every level the right information at the right time, turning daily execution data into the wisdom each team can act on. Live performance visibility for leadership, early warning signals for operations, and clear daily direction for frontline teams.
Most operational tools are built to manage execution. Tasks get assigned, checklists get completed, reports get generated. That’s where they stop.
TreeAMS connects daily execution to your financial and performance data. A drop in audit scores, a training gap, or lower sales are shown as linked signals rather than separate numbers. Overtime - TreeAMS dashboards helps surface repeated patterns, compares outlet performance, and helps leaders make proactive decisions before problems grow.
TreeAMS is built for any business running operations across multiple outlets, branches, or locations. F&B chains, retail networks, gyms, health and wellness centres, educational centres, and service franchises.
If you're managing more than 20 outlets and relying on manual tools, group chats, or separate systems to keep things running, TreeAMS is built for where you are now and where you are scaling to.
Yes. TreeAMS integrates with systems like POS, finance, HR, and IoT systems so operational data doesn’t live in silos. This allows brand and operational leaders to connect execution data with business outcomes and view performance from a single command system.
Yes. TreeAMS runs as a Progressive Web App (PWA). Your team can access TreeAMS from any modern browser on their phone, tablet, or computer, and can also add it to their home screen as a shortcut, like an app.
From Data to Wisdom
Let’s have a 30-minute conversation
Tell us about your network and what data you still need to connect.
We'll show you what patterns might surface, and where the gaps are today.