Systematically manage and maintain your outlets, equipment, and assets by raising issues on one centralised platform. Issue trackers promote transparency by making it easy for Outlet managers to report issues, Headquarters to assign teams to fix the issues, and acknowledgement when the reported problem is addressed. With an issue Tracker feature, team members and stakeholders to see the status of each issue, who is working on it and when it is completed.

You can also use issue tracker to understand where the most issues occur in your business operations and where you need to pay more attention, failing equipment even ad hoc issues on store merchandising or customer service.

Simply click on the Issue Tracker tab, raise the issue you have encountered and it is communicated to HQ in real time. Once Headquarters have received it, they then assign a issue fixer to address the issues raised. Whe it has been resolved, you will get a notification on the completed action. If you confirm the work is done, simply click “Completed” and the loop will be closed.